Stop juggling phone calls and missed messages. Layer8 gives your team a unified inbox, AI-powered responses, and deep integration with your WISP tools.
No credit card required • BYO Twilio supported
Purpose-built for WISPs and ISPs
All customer conversations in one place. Star important threads, add notes, and never lose context.
AI that understands WISP support. Checks customer equipment status, guides troubleshooting, and can even reboot radios.
Syncs with UISP CRM. See customer names, service plans, tower/AP info, and equipment status instantly.
One click to enable outage alerts. Scope by tower or AP. Auto-replies to affected customers while your team works.
Set your office hours. Automatic replies outside business hours with custom messages per day.
Staff can go on-call via dashboard or SMS command. After-hours alerts route only to on-call devices.
Send to all customers or filter by tower/AP. Perfect for maintenance notifications and outage updates.
Schedule individual or broadcast messages for the perfect time. Queue up maintenance reminders in advance.
Admin, User, and Read-Only roles. Control who can send messages and manage settings. Per-number access control.
Use multiple phone numbers for different purposes. Support line, sales line, emergency line - all in one dashboard.
Instant push notifications to your phone. Priority alerts for VIP customers. Emergency alerts for outage mode.
Fully registered for business messaging. No carrier filtering. High deliverability rates.
We understand the unique challenges of running an ISP
Every customer contact shows their tower and AP. When you get a complaint, you instantly know if it's an isolated issue or part of a bigger problem.
Deep integration with Ubiquiti's UISP. Customer data syncs automatically. Lucy AI can check equipment status and signal levels in real-time.
BYO Twilio - you control your messaging costs
Everything you need for professional SMS support.
Advanced automation and unlimited team size.
All plans require BYO Twilio account. You pay Twilio directly for messaging costs (~$0.0079/segment).
Join other WISPs who are saving hours every week with Layer8.
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